Sort articles by number of views Pinned

I would like for our knowledge base articles to automatically sort by number of views with the articles with most views appearing first, with least viewed at the bottom. Is there a way to do this now? If not, will there be in the near future?



  • Maria Bell

    Hi Chris

    It appears that the only sorting options are currently:


    You could look for what articles are viewed or rated the most and then manually order them.

    Would be a great feature if it could be done automatically.

  • Stan Jobs

    Hi Chris, Maria’s response is right - you can always manually sort the articles. If it’s a large volume of articles however then you can have a developer custom implement automatic sorting by number of views for you. Feel free to get in touch if you need more information.